per rental period for a:
** A complete set of maps of Austria, Belgium, Czech Republic, France, Germany, Holland, Ireland, Italy, Luxemburg, Poland, Portugal, Scandinavia, Spain, The UK and Switzerland is included with this navigation system. Note the Navigation system is not covered by insurance so you will have to leave EUR € 250 deposit for this.
Your rental comes with Vehicle Insurance with an excess of €1,000 + tax per incident, in the event of damage dome to the vehicle. You can reduce your excess by taking one of the following options:
Please note: CDW insurance options below are only possible when the rental is for 14 days or longer.
Pay an additional €12 + tax per day. (Max charge 60 days)
When you take this CDW insurance there is no excess / deductible for damage to the camper. There are the following exceptions: Overhead damage (any damage to the camper over the height of 1.85m), tire damage, theft and window damage. Whenever this happens you are still liable for the excess/deductible of euro 1,000 - per incident, so when you take CDW insurance you still need to leave the deposit of euro 1,000 for damages.
Pay an additional €18 + tax per day. (Max charge 60 days)
This reduces your excess to NIL including damage to Overhead, Tires, Theft and Windows. No deposit needed apart from credit card imprint for traffic violations.
Regardless what insurance option you take, the GPS navigation system is always excluded from insurance coverage. Also excluded from coverage is theft of the radio/CD player (and the damage to the camper caused by the theft of the radio) when you do not return the removable front of the radio. Not covered by the insurance are negligence and interior damage. Always refill the fuel tank with fuel from well-known gas stations (like Shell, Esso etc.). Refilling the fuel tank with bad fuel can cause serious engine trouble, in the worst case the engine breaks down. Excluded even if CDW / CDW+ insurance has been purchased is theft of the renter's belongings.
Any damage caused by loss, theft, damage or seizure in the campervan, inventory and listen, the Lessee shall contact BW Campers as soon as possible. The Lessee will follow the instructions of BW Campers at all times. Phone: +31 628878751. In case of theft of the campervan during the rental period, the security deposit will be fully retained, regardless of whether the Lessee was negligent or not.
The Lessee is liable for the damage and any associated towing and transportation costs to a maximum of the excess, unless this cannot be attributed to him. Damages and costs resulting culpable or negligent conduct will be deducted from the security deposit at all times. If the Lessee is involved in an accident, the deposit will not be refunded until the time that the insurance file is handled completely and the insurance paid the damages. This is regardless of who is responsible for the accident. BW Campers is not liable for personal or material damage caused by the Lessee or his traveling companions, caused by the use of the campervan, mechanical failure or because of collision.
Damage caused by frost is never covered by the insurance. Our campers are not suitable for Winter sport holidays!
- Standard Insurance: € 1,000
- CDW Insurance: € 1,000
- CDW Plus Insurance: NIL
No matter which insurance option is taken, a signed credit card authority will be taken for traffic violations, parking tickets etc.
- Security Deposit
for GPS Rental: € 250
Credit Card: Credit card, debit card and cash card are all subject to commission. When you'll pay the € 1,000 - security deposit by credit card the return payment will only be € 977 - because of the commission charged by the credit card. We accept Master Card, Visa and American Express.
Diner's Club is not accepted.
You can travel to all countries in Europe and also to Morocco and Turkey. Belarus is the only country where you are not allowed to go to.
Drivers must be between the ages of 19 and 75 years.
You must hold a licence that is valid for the rental
The costs for fuel and gas during the rental period are for the Lessee's account, as well as cost of penalties and fines. The oil and coolant levels and tire pressure should be checked regularly during the rental period by the Lessee and if necessary replenished. These costs will be reimbursed after the rental period to the lessee by BW Campers. The vehicle must be returned to BW Campers with a full fuel tank. In case of non-compliance with this agreement, fuel costs will be increased by € 25 charges for handling.
With all tickets and fines there will be a surcharge of € 10 for handling and administration. This will be charged to your card, the amount of the fine plus the surcharge.
The Depot is open by Appointment
Monday to Thursday: 09.30 hours - 15.30 hours
Friday: 10.00 hours - 15.00 hours
Saturday: 10.30 hours - 13.00 hours
Closed on Sundays and Public Holidays
Pick up can take place at any time during depot hours (must be at least half an hours after opening / half an hours before closing time).
Drop off must take place by 12:00 hours (noon).
Depot: Mastwijkerdijk 128, 3417 BT Montfoort. Our depot is difficult to get to by public transport. BW Campers will pick you up from the railway station Utrecht. Any pick up can only be between 10:30h and 15:00h and only by appointment.
Airport transfers: Free of charge but possible by appointment only.
If the vehicle is kept beyond the rental period without authorization, a penalty of 100% in addition to the normal rental amount will be charged.
We deliver the camper to you clean and we expect it back fairly clean. If not we'll charge € 100 cleaning. If a camper is returned with the grey and/or black water tank not emptied we'll charge the cleaning fee anyway regardless of how clean the rest of the camper is.
BW Campers is closed on all National holidays.
A 24 hour multi-lingual European alarm-service for assistance for any major mechanical problem on all vehicles. All rentals include a substitute vehicle if your motorhome cannot be repaired within 48 hours. BW Campers is not liable for non-enjoyed holidays or other expenses. For this, the Lessee must have an adequate travel insurance.
Repairs up to € 125 can be performed at a dealership without prior consultation of BW Campers. The Lessee has to present the original itemized bill upon return to get these costs refunded. Repairs above € 125 you should first contact BW Campers via 0031 628878751.
The permission of BW Campers incurred repair costs are only reimbursed by BW Campers when the Lessee presents the original itemized bills, and on presentation of the replaced parts. If the Lessee can't present the invoices and replaced parts to BW Campers, BW Campers has the right not to cover/refund these costs. Repayment of notes in foreign currencies will be done according to the exchange rate of the currency at the date of repair.
Any costs incurred by the Lessee in case of breakdown or repair on the go, such as hotel, taxi or telephone are not reimbursed by BW Campers. For this, the Lessee must have an adequate travel insurance. If the Lessee must remain in a particular place different than desired due to by bad luck or due to longer repair of the vehicle, BW Campers is not liable for that non-enjoyed holidays or other expenses. For this, the Lessee must have an adequate travel insurance.
If a renter shortens their hire period by more than a week - it may be treated as a cancellation of the whole booking and a re-booking. This depends on when the amendment takes place and how many days of hire are being cancelled. Please ensure you always have travel insurance in place.
The lessee has to cancel by registered letter. The date of mail delivery is considered as the cancellation date. If canceled, the lessee owes: